Name: Henry Loudermilk
Location: USA

Comment:
I have been using Dirk’s piano tuning software for years. I have found his customer service to be fantastic. Anytime I have had an issue and contacted Dirk he has gotten back to me within a day. Thank you very much!

Name: Juliet Winovich
Location: USA

Comment:
The best piano tuning program I have encounter. Is easy to use and it has provide me with the tool I really needed. Being a professional pianist you can just imagine how happy I am.
One more thing, the costumer service is so reliable, I just had a technical problem having to do with my computer and Dirk work with me until solving the issue. Well with the price.

Name: Marshal Gordon Shepherd
Location: Jamestown, NC, USA

Comment:
I found the program easy to load and use. My only problem is I allowed a faux computer service to work on my PC and they corrupted it when I was halfway through tuning my piano. I was horrified til I realized I was down to fine tuning the last strings so I should be able to just sound all the strings to get my best curve again and fine tune those that are left! I will have to download the program again which the user comments said is possible! [Dirk: No problem, it's solved already]

Name: Hervé
Location: France

Comment:
Great product... the software is friendly, easy to use, and last but not the least leads to well tuned piano.
I also much appreciate the technical support (answers to questions prior to buy the software, and technical support... my bad - I made some errors when I first installed the software, then I was again lost when I updated the BIOS of my laptop...). The answers to questions were always quick even during week-ends! Dank u wel :-)

Name: Ian
Location: UK

Comment:
A great product. I have been using this for several years. Relatively easy to use, reliable and a well tuned piano is the result.

Name: Peter Ulfeby
Location: Värmdö, Stockholm, Sweden

Comment:
A real good product. I bought Dirk's Pianotuner after testing several tuning applications all with capability to deliver a stretched tuning curve by setting some initial parameters depending on type and size of grand/piano and some allow recording some keys to measure inharmonics. The really smart functions with Dirk's program that it optimize the best tuning curve by examine millions of intervalls and chose the right interval for the specific part, low bass, low middle part etc. Shortly, it take in account your specific piano. The software is user friendly with a clean user interface. The recording phase was surprising very quick done an took me only about 20 minutes and all keys could be recorded. The tuning was a great pleasure with good support from the precise graphs. Then it's still up to you how skilled you are with the tuning hammer. The end result sounds really good in my ears and I will warmly recommend Dirk's Pianotuner.

Name: Lars Renman
Location: Lidingö, Sweden

Comment:
I experienced Dirk's PianoTuner as a well designed and easy to use program which gave me great results when tuning my grand piano. The documentation was also very helpful with good instructions and explanations of the tuning works. Thank you for a good tool.

Name: Massimo Bartolucci (Bartx Studios)
Location: Lodi, Italy

Comment:
I use the Dirk's Piano Tuner since 2014 on my Baby Grand Clement Piano. Tuning now is a really simple and fast task I can do by myself. Thank you Dirk for this great tool!

Name: Carlo Buongiovanni
Location: Italy

Comment:
Very good program, very easy to use and very good stretching calculation. Of course a few bass strings, the most difficult to be tuned, need some adjustments by ear finding the best compromise between octaves, thirds and sixth but most of them are already ok from the calculation. [Dirk: There still is something not ok; all strings have to be optimal after tuning]

Name: Jim Wilcoxson
Location: US (Indiana)

Comment:
I have had 2 university piano technicians check my piano (7' Baldwin SF10) after tuning with your program. One said "Do you want a job?", and the other said "I'm glad you already have a job, because you could put me out of business!"

I can hear beats and tune unisons and octaves by ear, but it is so much easier being able to use your program. I even use ear plugs while tuning and just use the meter. I usually start in the middle section and go down, tune the middle string of trichords, one string of bichords, and the single bass strings. Then start in the middle and tune the middle string going up. Then start in the middle going down and tune the other strings of each note, then the other strings from the middle to the top. It's almost like a pitch raise, and seems like it might be more trouble, but I think it helps keep previously-tuned strings from getting pulled out of tune.

Then I check every note by ear (without earplugs!) with all strings sounding to make sure there are no beats. I might have to re-adjust 3 or 4 notes at most, and continue to use the meter to decide which string is out. I don't do a bunch of checking with 4ths, 5ths, etc., but just trust your program to take care of that.

The first tuning took around 5 hours because I had to learn how to use a tuning hammer. To me, the 2 main secrets are to make sure the string is lowered or relaxed into pitch rather than pulled up and stopping; and also make sure to hit the note pretty hard occasionally to make sure the tension is even in the whole string. After tuning about 10 pianos - some of friends - I am down to 2-3 hours. A professional tuner is usually faster, but I get a lot of satisfaction knowing I can tune my own piano.

Thanks Dirk! -Jim